At Montray, every meal is prepared fresh specifically for each customer.
No Refunds
Due to the perishable nature of our food, all sales are final.
We do not offer refunds for:
Change of mind
Personal taste preferences
Incorrect orders placed by the customer
Orders that cannot be delivered because of an incorrect address or unavailable recipient
Incorrect or Missing Items
If your order arrives with a missing item or an error made by Montray, please contact us within 30 minutes of delivery. When appropriate, we may provide a replacement item or store credit at our discretion.
Delivery
Customers are responsible for providing an accurate delivery address and contact information.
Estimated delivery times are not guaranteed. Weather, traffic, or unforeseen circumstances may affect delivery times.
